Step-by-Step instructions to write a Non-Conformance Report

 The different processes involving multiple roles like supplier, production, manufacturer, and pieces of equipment for designing or marketing a product will inevitably invite some non-conformance within the organization. A non-conformance occurs when a product or service, or process deviates from the industry specifications. Therefore, it is not surprising that product delivery is crucial when satisfying customer expectations, market trends, management profits, and compliance.  



With regular Non-Conformances (NC), the organization’s efficiency, product-process effectiveness, brand reputation, and company finances are questionable as customers’ health and safety can be adversely affected. So, when a non-conformance occurs, rather than seeing it as an issue, see it as an opportunity to fuel the continuous improvement of the product/processes using the findings. The key to opportunity lies in how well the investigation findings are documented and how well the non-conformance report is constructed.  

In this article, let us learn step-by-step instructions for writing an effective non-conformance report and its importance.  

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